Product Description

Note: Joint Commission International (JCI) ceased surveying organizations on the care continuum standards on 1 July 2012. However, JCI published two manuals for its newest accreditation programs—home care and long term care—in January 2012 that cover some of the same care environments as the care continuum and began surveying in those programs on 1 July 2012.

This new accreditation manual contains Joint Commission International's (JCI's) standards, intent statements, and measurable elements for long term care organizations, including resident-centered and organizational requirements in the following categories:

• International Patient Safety Goals (IPSG)
• Resident Access and Assessment (RAA)
• Resident Rights and Responsibilities (RRR)
• Resident Care and Continuity of Care (RCC)
• Resident Medication Management (RMM)
• Resident and Family Education (RFE)
• Improvement in Quality and Resident Safety (IQS)
• Infection Prevention and Control (IPC)
• Management and Safety of the Environment (MSE)
• Staff Qualifications and Education (SQE)
• Governance and Leadership (GAL)
• Communication and Information Management (CIM)

The manual also includes a foreword from JCI president and chief executive officer Paula Wilson, an introduction that serves as the manual user's guide, a complete listing of JCI's accreditation policies and procedures, a comprehensive glossary of key terms, and a detailed index. All standards and policies contained in this manual are effective 1 July 2012.

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
2. Enter your billing and shipping details. Select "Continue."
3. The next screen will be a full summary of your order.
   1. On the bottom right, there is a section titled "Create Proforma Invoice."
   2. Click the "Proforma Invoice" button. (See image below.) 
   3. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866 (+1 630 268 2990 outside the US) or via email at jcrcustomerservice@jcrinc.com to have a proforma invoice created and emailed directly to you.