JCI Ambulatory Care 4th Edition eBook Package (English)


Have your 4th edition compliance resources in one electronic package!

April 2019. English version.

Package includes two PDF books:

  • JCI Accreditation Standards for Ambulatory Care, 4th Edition
  • JCI Survey Process Guide for Ambulatory Care, 4th Edition

Ambulatory Care Specialty Programs

Ambulatory care organizations provide a wide range of care, treatment, or services in a variety of settings. Not all the standards included in the Joint Commission International Accreditation Standards for Ambulatory Care, 4th edition apply to every type of ambulatory care organization. Based on the particular care, treatment, or services provided, select standards from the ambulatory care manual have been identified for the following ambulatory care specialties:

  • Diagnostic Sleep Centers
  • Surgery Centers
  • Dialysis Clinics
  • Dental Clinics
  • Optometry/Ophthalmology Centers
  • Diagnostic Imaging Centers

Ambulatory care organizations whose services are focused in these specialties may contact internationalstandards@jcrinc.com for these applicable standards after their purchase of the Joint Commission International Accreditation Standards for Ambulatory Care, 4th Edition. 

For our Terms and Conditions please click below.

Terms and Conditions

JCI Survey Process Guide for Ambulatory Care, 4th Edition, English version
  • JCI Survey Process Guide for Ambulatory Care, 4th Edition, English version
  • JCI Accreditation Standards for Ambulatory Care, 4th Edition, English version
All levels
International Standards
Product Description

Product Description

This package includes two PDF books: 

  • JCI Accreditation Standards for Ambulatory Care, 4th Edition
  • JCI Survey Process Guide for Ambulatory Care, 4th Edition

JCI Ambulatory Care Standards, 4th Edition

Joint Commission International Accreditation Standards for Ambulatory Care, 4th Edition, provides the requirements for accreditation of ambulatory care organizations throughout the world. The standards define the performance expectations, structures, and processes that must be in place for an ambulatory care organization to be accredited by JCI. The standards apply to organizations that provide general and/or specialty services on an outpatient basis, such as freestanding medical clinics, dental clinics, day surgical centers; diagnostic imaging centers; dialysis centers; ophthalmology clinics; plastic surgery centers; and othertypes of ambulatory care organizations. 

The 4th edition includes an introduction, eligibility requirements for the ambulatory accreditation program, the Accreditation Participation Requirements (APR), a summary of changes to the fourth edition standards, a summary of key accreditation policies, a glossary, and the standards for ambulatory care.

The standards are divided into two main sections:

  1. Patient-Centered Standards, which focus on the provision of safe, quality patient care
  2. Health Care Organization Management Standards, which focus on ensuring a safe, effective, and well-managed organization

Highlights of New Requirements in Standards Manual

In the 4th edition, all International Patient Safety Goals (IPSGs) have been updated as appropriate to ambulatory care. Other changes include the addition of a few new measurable elements and standards, as well as the removal of some measurable elements and standards from the third edition. The areas of focus in the new requirements include the following:

  • Chronic disease management 
  • Transportation services provided by the organization
  • Diagnostic imaging safety program
  • Oversight and staff training for point-of-care testing 
  • Laser safety 
  • Antibiotic stewardship
  • Response to potential global communicable diseases
  • Water quality testing/monitoring (for dental/hemodialysis equipment safety)
  • Appropriate use of copy-and-paste and auto-complete in electronic medical records
  • Confidentiality and security of patient information via electronic communication
  • Planned and unplanned downtime of data systems

Key Features in Standards Manual

  • Summary of changes to standards requirements
  • Reference list at the end of each standards chapter providing sources that support and provide further information on key issues in the standards
  • Standards-only listing at the beginning of each chapter for quick reference
  • Chapter overview that describes each chapter’s focus

JCI Ambulatory Survey Process Guide, 4th Edition

The Joint Commission International Survey Process Guide for Ambulatory Care, 4th Edition, is designed to help ambulatory care organizations learn about and prepare for the JCI on-site accreditation survey.

Key Features of Survey Process Guide

  • Eligibility requirements and JCI accreditation application information
  • Scoring guidelines and accreditation decision rules
  • Survey preparation and details about the on-site survey process, including tracer methodology
  • Sample agendas for on-site surveys
  • Detailed descriptions of on-site survey activities and interview sessions, including sample questions to help organizations prepare
  • Survey planning tools
Payment Options

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

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