JCI Survey Process Guide for Primary Care, 2nd Edition eBook (English)
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International Standards

JCI Primary Care 2nd Edition eBook Package (English)


April 2018. English version.

Package includes two PDF books:

  • JCI Accreditation Standards for Primary Care, 2nd Edition
    • December 2017. 238 pages. ISBN: 978-1-63585-041-3
  • JCI Survey Process Guide for Primary Care, 2nd Edition
    • April 2018. 128 pages. ISBN: 978-1-63585-042-0
Terms and Conditions:
An ebook is copyrighted by The Joint Commission and therefore protected by United States copyright law. You are expected to comply with the terms of your particular purchased license, as explained here:
Individual License Individual ebooks are intended for single users only. They should not be shared, disseminated, downloaded, or posted for widespread or public use. If more than one individual needs access to a JCI ebook, please purchase a site license, which allows for unlimited users working within one facility. For users who do not work within one facility, consider a system license. Please contact JCI Customer Service (770.238.0454) for pricing of a system license.
The above license does not allow for widespread printing and distribution of the ebook, even within a facility or system. If The Joint Commission becomes aware of any infringement on its copyrighted content, it reserves the right to pursue legal action against any or all parties not complying with the terms of this ebook license.

Product Description

Product Description

This package includes two PDF books: 
• JCI Accreditation Standards for Primary Care, 2nd Edition
• JCI Survey Process Guide for Primary Care, 2nd Edition
JCI Primary Care Standards, 2nd Edition 
Joint Commission International Accreditation Standards for Primary Care, 2nd Edition, provides the basic requirements for primary care center accreditation throughout the world. Joint Commission International (JCI) standards define the performance expectations, structures, and functions that must be in place for a primary care center to be accredited by JCI.
The JCI primary care standards are divided into three main sections:
  1. Community Involvement and Integration
  2. Patient-Centered Services
  3. Health Care Organization Management
Within each section, standards are separated into chapters, which is new to the second edition. The chapter titles have been aligned with JCI standards manuals for other health care settings, in an effort to easily identify similar JCI accreditation requirements across the continuum of care.
Each standard includes an intent statement, which describes the rationale for the standard, and measurable elements, which are the specific requirements of the standard. In addition to the standards chapters, the second edition includes an introduction, primary care center accreditation eligibility requirements, a summary of key accreditation policies, and a glossary.
Highlights of New Requirements in Standards Manual
In the second edition, all International Patient Safety Goals (IPSGs) have been updated as appropriate to primary care. Other changes include the addition of several new standards, as well as a few new measurable elements added to existing standards from the first edition. The areas of focus in the revised requirements include the following:
  • Program for chronic disease management
  • Point-of-care testing oversight and staff training
  • Radiation safety program
  • Resuscitation services
  • Antibiotic stewardship
  • Response to presentation of potential global communicable diseases
  • Supply chain management
  • Culture of safety program
  • Water quality monitoring
  • Appropriate use of copy-and-paste and auto-complete when electronic medical records are used
  • Confidentiality and security of patient information sent via electronic communication
  • Program for response to planned and unplanned downtime of data systems
Key Features in Standards Manual
The following features are new to the Primary Care Standards, 2nd Edition:
  • A new section, Accreditation Participation Requirements (APR), which describes the specific requirements for participating in the JCI accreditation process and maintaining an accreditation award
  • Summary of changes to standards requirements
  • References providing evidence and support for key topics in the standards
  • List of standards-only at the beginning of each chapter for quick reference
  • Cross-references in the standards throughout the manual to indicate when requirements are related
Primary Care Survey Process Guide
Joint Commission International Survey Process Guide for Primary Care, 2nd Edition, provides detailed information about the accreditation and survey process to help primary care centers learn about and prepare for the JCI on-site accreditation survey.
Key Features of Survey Process Guide
  • Eligibility requirements and JCI accreditation application information
  • Scoring guidelines and accreditation decision rules
  • Survey preparation and details about the on-site survey process 
  • Sample agendas for on-site surveys
  • Detailed descriptions of on-site survey activities and interview sessions, including sample questions to help organizations prepare
  • Survey planning tools
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