Event Description

This is a LIVE virtual workshop – attend from the comfort of your own home or office. The workshop will take place on the JCR learning management system (LMS).

Overview

This 8-hour workshop will provide participants with the knowledge and strategies to establish a standardized approach to managing patient safety events, including sentinel events. Taught by trained experts in quality, safety, and accreditation from Joint Commission International (JCI), the workshop offers interactive presentations using case studies and team-based activities to share information and develop the competencies needed for conducting a root cause analysis (RCA).

What You Will Receive

All participants will receive a complimentary copy of Root Cause Analysis in Health Care: A Joint Commission Guide to Analysis and Corrective Action of Sentinel and Adverse Events, 7th Edition (a $129.00 value).

Who Should Attend

Healthcare professionals who are interested in gaining knowledge and skills about quality, safety and accreditation, including:

• Quality professionals
• Patient safety professionals
• Accreditation professionals
• Physicians
• Nurses
• Directors and Managers
• Risk Managers

What Will You Learn

At the end of this workshop, you’ll be able to:

1. Define the organizational requirements for an effective RCA Program
2. Describe the JCI Accreditation Standards specific to identifying and managing patient safety events
3. Follow the steps for managing adverse events
4. Apply root cause analysis tools

Agenda/Faculty

Agenda:  Click here to view agenda!

Faculty:

Dr. Kathryn Leonhardt, MD, MPH, CPHQ, CPPS
Principal Consultant
Joint Commission International

Program Time:

Continuing Education

We recommend that you check your country's regulations to make sure these credits will be acceptable for your license/certification renewal.

Summary of Continuing Education contact hours awarded for this program:

• Accreditation Council for Continuing Medical Education (ACCME): 6 CME Credit(s).
• American Nurses Credentialing Center (ANCC): 6 CE

Learn more about continuing education below.

Read more about Continuing Education

Note: The exact number of CEUs earned depends on the format and the number of hours in the program. Each program is evaluated separately and the CEU values of some will differ from the values listed above.

JCI Account Assistance

You may also visit our JCI FAQ page for a list of frequently asked questions.

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
2. Enter your billing and shipping details. Select "Continue."
3. The next screen will be a full summary of your order.
4. On the bottom right, there is a section titled "Create Proforma Invoice."
5. Click the "Proforma Invoice" button. (See image below.) 
6. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866, option 1 (+1 770 238 0454 outside the US) or via email at jcrcustomerservice@jcrinc.com to have a proforma invoice created and emailed directly to you.