Program Overview

The Yellow Belt Certification program is a foundational, virtual training program for health care staff to increase their knowledge in performance improvement concepts and tools to drive results.

Why Attend

The Yellow Belt program can help you:

• Describe the different components and tools to the systematic approach for problem solving.
• Employ the components and tools to problem solve.
• Apply tools to effectively facilitate change and lead effective meetings.

After completing this training program, individuals will receive a certification that validates their understanding of foundational performance improvement concepts and how to apply improvement tools to solve problems in daily work. They will be able to work to improve processes within their area allowing them to contribute to the organization-wide goal of zero harm.

Program Details

Certification Requirement:

• Complete the virtual, self-paced training course.
• Apply the tools in your area to solve a problem.
• Submit your project work for certification.

The participant will have 45 days to complete the 7 virtual, self-paced training modules (which will take 4 hours in total to complete) and 4 months thereafter to complete an improvement project that they can submit for certification.

The 7 training modules include:

Module 1: Welcome to Yellow Belt

This module provides an overview and introduces the trainee to Robust Process Improvement (RPI), a blended approach of Lean, Six Sigma, and change management. It defines the different components of RPI: Lean, Six Sigma, and change management. This module also describes the problem-solving approach.

Module 2: What Needs To Be Improved?

In this section you will gain insight about the problem being solved. This module will focus on defining the problem including why is it important to solve now, determining the opportunities for improvement, specifying customer expectations, and understanding the process where the problem exists.

Module 3: How Do You Know?

In this section you will gain insight about gathering voice of the customer about the problem. This module will also focus on understanding the baseline measurement and drilling down to the critical root causes of the problem.

Module 4: How Do You Get Others Involved?

In this section you will learn concepts and tools to gain acceptance, buy-in, and accountability from those that work in the process. With any process improvement initiative, solutions that will be implemented for improvement require a change by those working in the process. Central to any change made are the people.

Module 5: How Will You Solve It?

In this section you gain insights on how to identify the best solutions targeted to the root causes that were identified. In addition, you will learn a tool to identify the risk for solution failures and how to reduce that risk.

Module 6: How Will You Make It Last?

In this section you will learn concepts and tools to help sustain the improvements. This will also include the development of standard work and data display to help embed the improvements as part of daily work.

Module 7: Training Review and Next Steps

The final module provides a review of the tools that were taught in the previous modules and next steps to use these tools not just for process improvement initiatives but as part of your daily work.

 

Offer a Group Training Program

Offer a group training program for your organization, scheduled when your team is available. Click here to request more information.

Faculty

As a team, our instructors and mentors bring the experience of the Joint Commission's innovative work with leading health care systems and hospitals to provide training and mentoring on high reliability concepts and the pursuit of zero harm, including Robust Process Improvement tools and methods. This experience comes from guiding health care providers exclusively in applying RPI principles to their own patient safety and quality processes, such as improving hand hygiene, improving emergency department turnaround times, or reducing medication errors, as well as operational processes, such as improving bed turnover times, reducing billing errors, or reducing staff turnover.

Continuing Education

This Yellow Belt Training program will award 4.0 ACHE Qualifying Education Hours as well as 4.0 Continuing Education contact hours for the following: ACCME, ANCC, & ACPE.

Full completion of all 7 Modules and completion of a post-engagement survey are prerequisites for receiving continuing education credits.

In support of improving patient care, this activity has been planned and implemented by Joint Commission Resources.  Joint Commission Resources is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

By attending the Yellow Belt training program offered by Joint Commission Resources, participants may earn up to 4.0 ACHE Qualifying Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.

Payment Options

All Joint Commission Resources products require pre-payment. For your convenience, if you do not have a credit card available, we offer a sales quote/proforma invoice option to assist with initiating your payment. Payments submitted by check take up to 14 days to process. If you are registering for a program less than 14 days away, your registration may not be received in time and your seat may not be reserved. You will not have access to electronic program materials until your payment has been received. We strongly recommend credit card payments for any events less than 14 days away.

To take advantage of this option:

1. Choose your item(s) and add them to your shopping cart. Select "Proceed to Secure Checkout or Create Proforma Invoice."
2. Enter your billing and shipping details. Select "Continue."
3. The next screen will be a full summary of your order.
4. On the bottom right, there is a section titled "Create Proforma Invoice."
5. Click the "Proforma Invoice" button. (See image below.) 
6. Within 5 minutes, a sales quote will be sent to your email address with details about how to complete a check or wire transfer payment.

Or contact Customer Service at 877.223.6866, option 1 (+1 630 268 2990 outside the US) or via email at JCRCustomerService@jcrinc.com to have a proforma invoice created and emailed directly to you.